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REQUEST TRACKING - HOW IT WORKS....

Autograph collectors want to track when they receive autographs either by:
  • Getting a player to sign In Person (you meet the player)
  • Sending a letter to player asking for an autograph.
The Request Tracking functionality on the site allows you to track either scenario and share your results with the entire community.


Tracking My Requests, Successes, and Failures

So the first thing you need to do is navigate to the My Account tab on the top. Then click on the "Search My Requests" link on the left side. You will be taken to a screen below:


SCREEN 1

As you can see above, this an example of an account, this member has sent 2307 requests. Each request is represented by line in the chart. We can use the form at the top of the screen to filter the requests returned. The screen below represents a search where we are changing the Group to only show requests in the group named "Baseball HOFers".


SCREEN 2


Adding My Requests, Successes, and Failures

So let's start adding a request. Click on the "Add New Requests" link on left side, which will take you to the screen below:


SCREEN 3

The first screen will allow you to choose the type of request (Sigs By Mail, In Person, or by Email). Then you need to enter the sport and the Player's Last Name.

In this example, we are writing a letter to Baseball player Bobby Doerr. So we chose the SigsByMail option, chose "Baseball" as the Category, and entered his Last Name "Doerr". Then we clicked the Next button.


SCREEN 4

Next we need to choose the correct First Name. First we need to look at the pulldown of names in our database to see if the name appears. If it does not, we need to switch to the "Enter First Name" option and then enter the player's first name.

In our example, we chose "Bobby" from the pulldown and then we clicked the Next button.


SCREEN 5

Now that selected the type of request and chosen the player, we can now enter the details of our request.


SCREEN 6

The first thing we need to do is to specify the address we used for a mail request. Premium subscribers have the option to select an address already used by one of our members. If the address we wrote to does not appear in the list, we need to choose the "Enter An Address" option and enter the address in the textbox. Basic members must enter the address.

Next we need to select the date we sent the item. We can either type the date into the textbox or use the date picker show above. If we click the "Choose" button, the date picker will appear, and then we just need to pick the date.

We then select the number of items we sent to the player. It is a commonly held opinion by collectors to send no more than 3 items to a player in a request by mail. In this example, we select 1.

If (and when) we have Received the request back from the player, we can then enter a Date Received and the number of signed items we received.


SCREEN 7

We now have the option to specifiy a group for the request. This is a new feature that allows members to categorize our requests. In this example we are adding this request to the "Baseball HOFers" group. We will see how to create and manage groups in a bit.

We now can add some option comments about the request. In this example we did not have any comments.

If the item has been received (has a received date specified and 0 or more items Received), then you can specify the path to a scan/photo of the image. You'll need to host this on 3rd party hosting service (such as PhotoBucket).

We click the "Submit" button and the request is added.

Editing and Deleting My Requests, Successes, and Failures

If we return to the "Search My Requests" screen (below), we can click on the edit or delete links next to any request.


SCREEN 1


Creating, Editing, and Deleting Groups

We can click on the "Manage Groups" link on the left column to view the Manage Groups screen (below).


SCREEN 8

Here we see the groups created for this account. Each group has the group name, number of requests, number of successes, number of failures, and the success percentage. If we click on the name of the group, we will see a search for all the requests in the group.

To add a new group, enter the group name in the form and click on the "Add Group" button.

To edit a group name, click on the "edit" link and you will be taken to the edit group screen below:


SCREEN 9


Changing Groups

There are two ways to change the group for a request:
  • Click the edit button and select a new group (show in Screen 7).
  • Check the checkbox for the request, and click the "Change Group for Selected Items" button (show below).
We can click on the "Manage Groups" link on the left column to view the Manage Groups screen (below).


SCREEN 10

If we have created at least one group, the window will appear where we can choose the group to assign those requests to. We chose a group from the pulldown list and click the "Change Group" button, which will associate the selected requests to be part of the group.

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